I’ve been experiencing a lot of delays during the lockdown with customs checks, courier networks and delivery logistics all suffering with complications and longer waiting times.
All items are made exclusively to order and can currently take about 3-4 weeks to arrive, sorry.
Orders have been arriving with customers all week, so please hold tight, and I can assure you they will arrive soon.
Thanks again and apologies for the long processing time,
Looking for an update on your order?
Many thanks for your order.
I got completely overwhelmed with emails after being on TV last week so have been trying to get back on top of things all week.
Again, sorry for the delay - It’s still only me trying to organise everything in my studio and it’s been a bit manic trying to juggle that with all the usual family stuff that comes with being in lockdown.
We've been experiencing some delays with the printing company that we work with, as they've been a bit short staffed during this difficult time, sorry.
We've also noticed that Royal Mail and other couriers have been experiencing delays at the moment (particularly earlier in the month), which has added to longer waiting times.
Orders are still being processed and dispatched as quickly as we can.
Thanks again for your patience and apologies for the long processing time,